DIFOT Management

Delivered In Full On Time (DIFOT).

Everyone’s talking about transport’s Key Performance Indicator.


Keep your accounts, grow your business

Careful management of customer expectations and exceptions can mean the difference between keeping and losing your accounts. DIFOT is the metric everyone cares about, and you need to get it right.


Review and manage exceptions

In a perfect world, DIFOT would sit at 100%. In reality, even the most tightly controlled supply chain has errors. Use our dedicated tools to review and manage exceptions, and keep your customers fully informed.


Who is responsible?

Easily identify and classify exceptions. Make clear which ones are under your control and which ones aren’t. Report exceptions accurately. Be clear who is responsible for which tasks.


Big picture strategy

Once you drill into the data, you can identify important trends. Look for genuine carrier failures, incorrect assumptions or receiver issues. Single out problems that occur repeatedly and improve systems and processes quickly.


Review and edit reports

Manually review DIFOT reports before you release them. Ensure the information is accurate, and be on top of your communication about it.

Why TransVirtual?

We know what goes into running a profitable transport and delivery business. It's why we created TransVirtual.

It's the modern, fully-featured transport management system that puts time and control back in your day. We streamline and automate your back-end processes whilst providing your operational staff the tools they need to get the job done efficiently and accurately. You’ll have full transparency and control over your operations. Focus on providing the right service to your customers, every time.

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What our customers are saying


A must-have tool for running a profitable transport and delivery business.

Want a fully-featured transport management system that makes your delivery business simple? We’ve built in scalable pricing and optional modules designed to minimise barriers to entry.